MAIA- Virtual Assistant
How can MAIA help you?
The IVR App, we call MAIA allows you to interact with your customers/partners and employees through Voice Recognition.
*IVR – interactive voice response
What can MAIA do?
- answear phone calls and have real-time conversations
- register orders
- cost optimization
- availability 24/7
- process multiple tasks at the same time
- contact clients through a predefined script
- forward the conversation to the department responsible inside the company
- transform speech to text, register and distribute the information
- API integration
- technical support
innovation
productivity
automation
Script Study Case
- You have an e-commerce platform selling sport products. The business is going well and you have to increase the number of employees who take, prepare and manually register the order into your ERP system. MAIA can help you completely automate this process by registering phone calls/emails converting them into data and importing them into you ERP system and sending the order to the person responsible with preparing and sending the order to clients.
- Your Accountant has to call customers which didn’t pay their invoices. This procedure is time consuming. Why not let MAIA help you? Our App can contact and alert customers based on a predefined script thus relieve the Accountant of this repetitive task.
Let’s work together
Meet us at #MSInspire 2019 and let’s talk innovation.
Being creative nowadays in communicating with your customers, employees and partners through technology represents an indisputable advantage for any business.
